Returns

Returns Policy

If you are dissatisfied with the products you have purchased on our website, we will be happy to refund you the paid price or to send you another replacement product. If you wish to change the purchased product with a different model, please indicate in the package you are going to return the code number of the new model together with a copy of the receipt of your online order . Please also include the telephone number you are available at during business hours and indicate any address changes to which the shipment has to be sent (in case there are any).

We will accept the return of any item purchased on our website provided that:
– has not been altered or damaged in any way;
– the receipt of the online order is included;
– is returned within 15 days of receipt of the order.
If you wish to make changes, please contact us at customercare@diffusioneorologi.it
The shipment in case of “return” will be your responsibility.

If you have received a damaged or defective item, please contact our Customer Service/Returns to this following e-mail address: customercare@diffusioneorologi.it
We will provide a full refund or free replacement once the damaged goods are received.
Please send all returns to the following address:
Diffusione Orologi srl
Interporto Campano LOTTO D.315/316
80035 NOLA (NA)
Italy

For your safety, please use UPS or an insured shipping agent to ship the items to be returned.

IAM utilizza cookie di profilazione, anche di terze parti, al fine di inviare messaggi pubblicitari in linea con le preferenze manifestate dall'utente nell'ambito della navigazione in rete. Se clicchi su “Prosegui” oppure continui la navigazione accedendo ad un’altra area del sito o selezionando un elemento della stessa pagina, presti il consenso all’uso dei cookie. Per leggere l’informativa estesa, visualizza la nostra cookies policy

Questo sito utilizza i cookie per fornire la migliore esperienza di navigazione possibile. Continuando a utilizzare questo sito senza modificare le impostazioni dei cookie o cliccando su "Accetta" permetti il loro utilizzo.

Chiudi